Researching new ways to help people land their dream jobs.
UX Research
Visual Identity
Product Design
As your strategic partner, we’ll immerse ourselves into your culture, challenge assumptions, and ignite holistic change.
Investigate, Deeply
We believe in the power of research. By diving deep into your culture, industry trends, and user needs, we uncover the hidden insights that will inform our strategic approach.
Create, Boldly
Empowered by our deep investigations, we ignite creativity at every turn. From memorable brand narratives, invigorating websites to scalable products, our design work aims to inspire teams and captivate audiences.
Build, Reliably
Through the lens of technology, our designs come to life. We craft dependable and adaptable websites and products, turning ideas into tangible digital realities. We’re here not just to meet your present needs but also to challenge and expand your vision for the future.
Improve, Always
We believe in continuous improvement, tirelessly refining and enhancing your digital presence with ongoing analysis and thoughtful optimization.
Our Services
Research ⟶ Unveiling User Needs
In today’s rapidly changing landscape, a deep understanding of customer needs is pivotal. Our research practices challenge assumptions and shine a light on valuable insights. This data forms a foundation for informed decisions, ensuring solutions resonate deeply with users and genuinely cater to their needs.
- Competitor and Market Analysis
- Visual Benchmark
- Analytics Audit
- Usability and Accessibility Review
- Stakeholders Interviews and Workshops
- User Interviews and Surveys
- Research Synthesis
Shaping the future of transportation alongside Descartes’ family of brands.
UX Design
Family of Brands
Interface Design
Increasing conversion rates with a new brand strategy and website for the B2B lead capture platform.
Market Research
Customer Research
Identity Development
Branding ⟶ Crafting Narratives
Brands shape perceptions, create connections, spark emotions, and move worlds. More than logos, they embody the heart and soul of your company. We help evolve brand identities, be it a new brand, guiding its evolution, or giving it a visual uplift. Our approach ensures your brand remains authentic, speaks to the heart, and aligns with both your audience and those you hope to inspire.
- Naming
- Brand Strategy
- Communication Strategy
- Copywriting
- Visual Identity
- Marketing Materials
- Brand Motion System
- Brand Guidelines
Driving conversation and connecting ideas which empower creators and brands
Brand Strategy
Visual Identity
Interface Design
Transforming the global EdTech industry with a new brand strategy and website.
Market Research
Visual Identity
Website Design
A new powerful and agile look to training analytics
Discovery
Identity Development
Brand Guidelines
User Experience ⟶ Simplifying Interactions
In an increasingly complex world, easing user interactions becomes essential. We design intuitive journeys, flows, and narratives that transform everyday tasks into simpler, more manageable experiences. By prioritizing genuine human needs, we not only enhance satisfaction and loyalty but also ensure your business continues to meet its objectives effectively.
- Customer and User Persona
- User Story and Flow
- Customer Journey Map
- Value Proposition Canvas
- Sitemap and Informational Architecture
- Content Inventory and UX Writing
- Wireframing
- User Testing
Enhancing the brand and end-to-end property experience for Europe’s largest prop-tech company.
UX Research
Product Innovation
Visual Identity
Creating a visual identity and product for FinOps cloud innovator.
Discovery
UX Design
Visual Identity
Designing and reengineering the Nexudus suite of apps to help build better coworking spaces.
UX Research
iOS App Design
Product Design
Interface Design ⟶ Harmonious Experiences
At its core, interface design is the delicate balance of form and function, a symbiosis of aesthetics and usability. But it’s more than just creating visually appealing layouts; it’s about ensuring that every interaction is meaningful, intuitive, and delightful. Through a considerate process, we craft design languages and holistic systems that not only amplify your brand’s voice but also knit together your brand, website, and product into a singular, harmonious experience.
- Design Language Development
- Website Design
- Product Design
- Interaction and Motion Design
- Design Systems and Guidelines
- Creative Direction
- Prototyping
From fragmentation to fusion: Breaking down the complexities of data management
UX Research
Brand Strategy
Visual Identity
Elevating the experience of the world’s most accessible data analytics tool.
Market Research
UI Design
Product Design
Revitalising the brand, product, and website for a premier automated marketing platform.
UX Research
Visual Identity
Website Design
Development ⟶ Engineering for Growth
In the digital world, development is about more than functionality; it’s about embedding your brand experience into every digital touchpoint while ensuring adaptability and accessibility. We create scalable platforms with intuitive interfaces, optimal performance, and high standards of accessibility. More than a website or product, we deliver an easy-to-manage environment that empowers your team, fuels your growth, and seamlessly incorporates your brand experience.
- Front-end Development
- Back-end Development
- CMS Implementation
- Quality Assurance
- Accessibility
- Interaction and Motion
Partnering with healthcare researchers to improve patient communications.
Visual Identity
Product Design
Prototyping
Helping Refersion empower influencers, ambassadors, and affiliates to do what they do best.
Market Research
Brand Guidelines
Brand Messaging
From startup to grown up: building a scalable brand for ShipBob, the $1B valued shipping logistics provider.
Visual Identity
Design System
Website Design & CMS
From unveiling user needs, crafting narratives, and simplifying interactions to creating harmonious experiences and engineering for growth, we’re in the business of making a positive impact on our collective future.
Collaborated on multiple projects across two companies.
Had the pleasure of partnering with BB across multiple organizations over the past 7 years. Every time they bring passion and a curiosity that has always been able to unlock design solutions that deliver results.
We have enjoyed working with BB for years now. We’ve worked together on redesigning our complete product offering, including mobile apps, chat widget, helpdesk, and web app. Our collaboration has been effortless as they can provide excellent solutions with minimal direction and feedback, almost like having an internal team, as they have a great understanding of what we’re trying to build here at Crisp.
20% decreased Sendlane’s bounce rate within 30 days via our UX strategy.
Trust their process… They’re very experienced and know what they’re doing as designers. If you listen to them, they will help elevate your brand and achieve your goals.
Successful partnership on 3 brands.
BB Agency is a partner you want on your team. Simply put, our experience with the BB Agency was delivered as promised. They listened to our challenges, asked great questions, worked with our unique corporate processes and produced high quality, high performance results. Our project launch was smooth and the budget stayed within the lines. We will back for more!
Collaborated on multiple projects across two companies.
BB Agency was a game changer for Teachable — we used them to design our homepage (and have used that for many years) and they were the first people we turned to when we needed to build a marketplace. I highly recommend them and our team loves working with them.
Results we Deliver
$75m
IMMO’s record-setting $75 million Series B is the largest for a proptech in Europe.
$6.7m
Ternary successfully secured in its Seed Round, following the launch of their new brand, product, and website.
90%
Satisfaction rate achieved during user tests and focus groups for the Progressive Insurance agent quoting app.
200m
200 million daily users relish communicating with their clients using the new Crisp product suite.
$268m
Total funds raised by ShipBob after the new brand and website launch.
The results we achieve with our partners stand out as our greatest accolades.
Principles of Engagement
Long-term Allies
We’re in it for the long haul, not just a one-time project. Building deep, lasting relationships allows us to truly understand and anticipate your needs. Beyond being just a service provider, we become an extension of your team, ensuring that our solutions continually resonate with your brand’s evolving journey.
Collective Journey
Your success is our success. From the initial brainstorm to the final implementation, we work hand in hand, celebrating every milestone and navigating challenges together. This collective journey ensures that every decision made is a shared triumph.
Adaptive Retainers
As your brand grows and evolves, so do our services. We understand that change is the only constant in the business world. Our adaptive retainer model ensures we’re always in step with your needs, providing you the agility to pivot and capitalize on new opportunities.
Holistic Excellence
We don’t believe in silos. By looking at the bigger picture, our holistic approach ensures every aspect of your project is cohesive and resonates with your audience. From strategy to execution, we amplify results by ensuring that all facets of our service work harmoniously towards your goals.
Continuous Evolution
The digital landscape is ever-evolving, and so are we. Through continuous learning and a commitment to evolution, we ensure our solutions are not only relevant today but are poised to meet the needs of tomorrow. Always improving, we’re ready for whatever the future holds.
Creative at our Core
Creativity is in our DNA. It’s not only about sparking visual delight and telling compelling brand stories, but about seeking opportunities where others might see roadblocks. Our creative approach consistently finds avenues to address genuine human needs, ensuring we’ll always pave a way forward, no matter the challenge.
Let’s get to work