We shape the products and services that improve the lives of millions every single day.

We do this by following a simple approach.

Investigate

We uncover insights and shape brands, websites, and products through a process of exploration and investigation.

Design

We tell unique brand stories,
design standout visual identities, and craft people-friendly digital experiences.

Build

Backed by modern technologies. We build websites and products that improve functionality, stay reliable, and evolve with time.

Improve

Like the world around us and the businesses we work with, our design practice is always striving to improve.

We’ve developed specific use cases where our approach and expertise combined help businesses to truly excel.

Building amazing websites

We offer package solutions to help fast-growing tech companies scale up their website in line with their expanding workforce and customer base.

How do we help:

  • Discovery
  • Brand strategy and visual identity
  • User experience design
  • Website and system design
  • CMS implementation
  • Post-launch optimization

Brand identities
that last

Via educated strategies and standout visual identity design, we can expand your digital reach and help you create lasting bonds with your customers.

How do we help:

  • Discovery
  • Brand strategy
  • Brand messaging
  • Visual identity design
  • Art direction
  • Print and digital collateral
  • Brand guidelines

Building digital products

We can build new digital products from the ground up or upgrade existing ones to cope with new demands and a growing user base. Using extensive research, data, and insights, we design and deploy human-centric experiences that are intuitive and easy to use.

How do we help:

  • Understand
  • Define
  • Ideate
  • Design
  • Validate
  • Build
  • Improve

Our capabilities

200+ — projects we’ve helped launch through the years.
Take a look at some of our selected case studies.

Branding

  • Findings and opportunities
  • Brand strategy
  • Identity development
  • Digital and print collateral
  • Brand guidelines

Discovery

  • Competitive benchmarking
  • Customer research and data analysis
  • Stakeholder and user interviews
  • User flows and customer journey
  • Information architecture
  • Wireframes and testing

Digital experiences

  • Marketing websites
  • Digital products
  • Mobile apps
  • Design systems
  • Interactions and animations
  • Illustrations and iconography

Engineering

  • Front-end development
  • Website development
  • Product development
  • CMS implementation
  • Quality assurance

The results we deliver.

90%

106%

4.2m

13%

Four

$268m

51%

210m

$20m

$75m

3.5x

20%

$6.7m

300k+

Three

How we deliver
results?

Global perspective

We have members and collaborators working together from the United Kingdom, France, Netherlands, Czechia, Bulgaria, Ukraine, Lithuania, Philippines, Spain, Portugal, Russia, and Croatia, providing a valuable global perspective on our work.

We’re niche

We work primarily with SMEs, corporations, and funded startups who develop SaaS products in the finance, banking, property, healthcare, education, transport, and communication sectors.

Dedicated teams

We have focused teams dedicated to each project. Throughout the project, you will have a point of contact to guide you through the project lifecycle.

Research-based

We conduct quantitative and qualitative research to uncover key insights, define user flows, optimize customer acquisition, and educate our design process.

Holistic approach

Our research and discovery process educates how we define brand strategies, customer experiences, and structure CMS environments.

Weekly sessions

You can expect to have a constant line of communication with your dedicated team and weekly calls to review progress and updates.

Collaborative effort

It’s a collaborative effort that requires focus from both sides. To ensure the best results, we expect clients to dedicate a point of contact to be actively involved with the project.

We’ll challenge everything

We’re research-based, which sometimes means challenging the underlying assumptions behind a product, website, or brand.

Well defined client fit

With a niche set of services, we have a great understanding of where, how, and with whom we provide the best results.

See if we’re a good fit

When it all comes together.

3 — Successful new product launches in 2 years with Sendlane.
Trust their process… They’re very experienced and know what they’re doing as designers. If you listen to them, they will help elevate your brand and achieve your goals.
Jimmy Kim CEO at Sendlane
3 — Successful new brand launches in 8 months with Wonde.
From day one, we have been incredibly impressed with BB Agency’s creativity, hard work and commitment to the projects we have given them. Through their interpretation of our briefs, they have given us a family of three stand-out brands that we are incredibly proud of. The BB team has such a great understanding of Wonde and are so ingrained in everything we do, they are seen as an extension of our own company!
Peter Dabrowa Co-Founder and CEO of Wonde
100k+ — creators using Teachable every day.
BB Agency was a game changer for Teachable — we used them to design our homepage (and have used that for many years) and they were the first people we turned to when we needed to build a marketplace. I highly recommend them and our team loves working with them.
Ankur Nagpal Founder and CEO at Teachable
151% — Increase in website sessions on Wibbitz website.
Finding the right agency to work with is a daunting task, but we absolutely found the right team with BB Agency. Each person on the team is talented, resourceful, and genuinely cared about delivering something we would love. We’ll no doubt be working with them on future projects.
Hilary Kay CMO at Wibbitz
$268mShipBob raised after working with BB.
The positive feedback from our customers and prospective customers on the website was instantaneous. It was great for our team internally and the BB Agency to receive such glowing reviews, but it was the data on conversion rates that I focused on. We actually saw a 27% lift in conversion rates blended across all traffic sources.
Casey Armstrong CMO at ShipBob
30K+ — agents using the Progressive quoting app daily.
We’ve done user testing and focus groups for the designs created by BB Agency. The results show that, nine times of ten, their work is outstanding.
Tom Nolan Experience design & Innovation leader at Progressive Insurance
3.5 min — average increase in time spent on the new DECODE website.
We were looking for a first-rate design & development agency, and BB Agency beat our expectations. They built perfect design & web guidelines for our in-house team to follow, exactly what we needed to maintain a consistent brand on multiple channels. They always kept the highest level of professionalism, making it a pleasure having them by our side.
Marko Strizic Co-founder and CEO at DECODE
We had an incredibly positive experience working with BB Agency for our company rebrand. Their approach was thoughtful and sophisticated from start to finish and they were clearly passionate about what we’re building. The BB team was always prompt for meetings and deliverables, while remaining agile to accommodate schedule shifts and additional revisions. The discovery phase allowed us to do a deep-dive on our messaging, positioning, and narrative, which has helped us across product, marketing, and internal alignment. The results speak for themselves – our customers and team love the new look and feel of the brand.
Zach Gorman Co-founder and COO at Torii
BB built a new brand and website experience for Haystack.
The team was a delight! They were open to feedback, quick to respond, and flexible to changes through the process. Through collaboration, they delivered a project we are proud to call ours.
Yvonne Chen Product Designer at Haystack
4 — Successful projects completed in 2 years with Crisp.
We have enjoyed working with BB for years now. We’ve worked together on redesigning our complete product offering, including mobile apps, chat widget, helpdesk, and web app. Our collaboration has been effortless as they can provide excellent solutions with minimal direction and feedback, almost like having an internal team, as they have a great understanding of what we’re trying to build here at Crisp.
Baptiste Jamin Founder and CEO at Crisp
BB built a new brand and website experience for DECODE.
You’ll never search for another design agency after working with BB Agency. From start to finish, the guys are rocking it. Fast & Perfect, Chapeau!
Silvija Gustec Marketing Manager at DECODE
3 — Successful projects completed in 2 years with Nexudus.
BB Agency did a great job of taking general ideas and some very loosely termed flows or processes and then put them into a concrete UX experience… BB Agency is able to translate your vision into something amazing.
Matheus Matioli Customer Experience Specialist at Nexudus
4.2m — project views The Hub got across our social networks.
Working with Balkan Bros., has helped us deliver creatively on multiple projects through the years. Their work has always been fantastic, and we hope to work with them in the future.
Kasper Vardrup Founder and Partner at Rainmaking
BB Agency is a partner you want on your team.

Simply put, our experience with the BB Agency was delivered as promised. They listened to our challenges, asked great questions, worked with our unique corporate processes and produced high quality, high performance results. Our project launch was smooth and the budget stayed within the lines. We will back for more!
Max Lloyd Director, Product Marketing at Descartes

Have a project in mind?
Let’s get to work.