Product improvement for a competitive advantage

We understand that as an established business, staying ahead of the competition is essential for success. Our product improvement services are designed to help you achieve this goal, balancing user needs with long-term business objectives.

At BB Agency we help companies like yours through this transformation process, leveraging our expertise and providing an objective perspective.
Through robust analysis, we identify key opportunities for improving and growing the product to better serve both new and existing customers.


Daily users we’re impacting through the products we’ve helped shape.


Exceptional products we’ve helped improve in the last year.

Product development details by BB Agency

Got a project in mind?
Let’s get to work.

How can we help you deliver results?

Improving without disrupting

Our process involves involving users in the process of improving products, from gathering insights to testing new solutions. We ensure success by communicating any changes clearly, highlighting benefits, and addressing any concerns to minimize disruption.

Elevating through design

At BB Agency, we believe that good design goes beyond aesthetics. It should be measured in terms of improved usability, enhanced functionality, elevated experience, and increased brand recognition, resulting in growth, satisfaction, and increased customer loyalty.

Seamless transition

Translating designs into code in-house is essential to ensure a seamless transition and better understanding of project requirements and design specifications. This approach minimizes errors and speeds up turnaround times, giving us more control over the development process and enabling quick and easy changes or adjustments.

The results we deliver

Crisp logo


Immo logo


Kinetik logo


Sendlane logo


Holistic process

We take a holistic approach to improving existing products. Our research-driven process combines design and development to add new features that align with your business goals and elevate your brand image, resulting in a enhanced product that improves user experience and boosts brand credibility. The end goal is long-term growth and success for your business.

Analyze and Prioritize

Our process begins with a comprehensive analysis of your product and market, allowing us to prioritize areas for improvement based on their impact. By focusing on the most critical areas first, we deliver strategic solutions that optimize your product for maximum performance and success.

  • Product audit
  • Competitive benchmark
  • Analytics audit
  • Customer interviews
  • Market research
  • Customer/User surveys
  • Impact effort matrix

Design and Define

After a thorough analysis and prioritization, we start the ideation and design process to create new and improved experiences for your product. Using data-driven insights and human-centered design principles, we create innovative solutions that enhance user satisfaction and drive business growth.

  • Value proposition canvas
  • Improve user flows
  • Wireframes
  • Visual language
  • Design system
  • Components library
  • Interaction design
  • Customer journey map
  • User stories
  • Prototype testing
  • UX writing
  • UI design
  • Responsive design

Upgrade and Improve

Our final stage focuses on implementing tested solutions from design into code, emphasizing pixel-perfect integration, scalability, and adaptability. This approach delivers precision and reduces implementation time for future updates and features, providing long-term value and growth potential for our clients.

  • CSS frameworks
  • A/B testing
  • Post-launch monitoring
  • Storybook design system
  • Web apps
  • Mobile apps
  • Front-end development
  • JS frameworks
  • Performance optimization
  • Usability testing
  • Quality assurance

Have a project in mind?
Let’s get to work.

Take a deep-dive into some of the success stories

Improving multiple products for the all-in-one messaging platform used by more than 200m users.

4 projects — successfully completed and launched in the last 2 years.


Helping build a suite of apps for the industry-leading workspace management solution.

3 projects — successfully completed and launched in the last 2 years.

Nexudus project product details

Researching new ways to help people land their dream jobs.

3 years — of collaboration where we support CVMaker on their product and marketing touchpoints.

Hear it straight from the source

4 — Successful projects completed in 2 years with Crisp.
We have enjoyed working with BB for years now. We’ve worked together on redesigning our complete product offering, including mobile apps, chat widget, helpdesk, and web app. Our collaboration has been effortless as they can provide excellent solutions with minimal direction and feedback, almost like having an internal team, as they have a great understanding of what we’re trying to build here at Crisp.
Crisp person avatar example
Baptiste Jamin Founder and CEO at Crisp
3 — Successful new product launches in 2 years with Sendlane.
Trust their process… They’re very experienced and know what they’re doing as designers. If you listen to them, they will help elevate your brand and achieve your goals.
Jimmy Kim - CEO at Sendlane
Jimmy Kim CEO at Sendlane
3 — Successful projects completed in 2 years with Nexudus.
BB Agency did a great job of taking general ideas and some very loosely termed flows or processes and then put them into a concrete UX experience… BB Agency is able to translate your vision into something amazing.
Matheus Matioli - UX Designer at Nexudus
Matheus Matioli Customer Experience Specialist at Nexudus

Frequently asked

Whether you have an existing product or are looking to build a new one, we can help.

Have a project in mind?
Let’s get to work.